Our focus on customer service wins 5 star reviews
At Twelve Times we continually state that at the heart of our business are our customers, and our team work hard to ensure that the customers’ needs are listened to and that we make what can be complex installs as easy for our customers as possible. What a delight to see our reviews continue to pour in but this one from 4 days ago really jumped out:
“Absolutely AMAZING service from a highly professional business. Our experience was seamless and unbelievably fast. It’s refreshing to deal with a business with such high standards of customer satisfaction. I’m not that tech inclined but the staff made the whole process from start to completion, extremely clear. The little touches were greatly appreciated, such as our order that included multiple routers, actually arrived pre-labeled with stickers indicating where the router is to be loacted, e.g. “Workshop”. I would use these guys again in a heartbeat. 10/10. Well done The Tech Geeks.”